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Privacy Policy

Protecting your privacy and the confidentiality of your personal information is central to the way we do business. As an employment agency, the members of the Complete Personnel Group have a proven history of handling personal information confidentially.

The members of the Complete Personnel Group are Complete Employment Service Pty Ltd and Complete Personnel SA Pty Ltd trading as Complete Personnel, and Staffeasy Pty Ltd trading as Complete Personnel Recruitment.

This policy outlines how we handle your personal information, including its use and disclosure, as well as your right to access your personal information.

If you are registering for employment, please also read the Complete Personnel Group Collection Statement.
This Privacy Policy was last reviewed on 6th Nov 2019.

Australian Privacy Principles:

The Australian Privacy Principles established by the Privacy Act 1988 apply to the Complete Personnel Group. We only collect personal information necessary for the proper performance of our tasks and functions. Wherever practicable, we avoid collecting unsolicited personal information and may remove such data from our systems.

This policy only applies to our databases and files. It does not cover State, Territory or Commonwealth Government databases (e.g., Centrelink, the National Indigenous Australians Agency, or the Department of Social Services). Please refer to the respective agencies for their privacy policies.

Type of Personal Information Held:

  • Candidate information submitted by and obtained from the candidate and other sources in connection with applications for work
  • Information from employers or organisations related to filling vacancies or delivering Australian Government Employment Services
  • Work performance records
  • Incident reports in the workplace
  • Staff employment information
  • Leave and absence details including illness or other causes
  • Client and business relationship data
  • Job seeker information from Government departments such as DSS, PM&C, and Centrelink in relation to RAES and Disability Employment Services

Purposes for Which We Hold Personal Information:

  • Australian Government Employment Services (e.g., Disability Employment Services, RAES, TWES, RSAS)
  • Placement operations
  • Career services
  • Recruitment
  • Staff management
  • Training programs
  • Client and business relationship management
  • Marketing
  • Complaint investigation

Disclosures:

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose. In some cases, disclosure is subject to your consent. We may also disclose your information where legally required or where there is a duty of care to do so, such as under a Public Interest Certificate request.

Contractors:

We engage third-party contractors from time to time who may access personal information in the course of their work. These may include IT contractors, database designers, government service sub-contractors, quality auditors, and other service providers.